Training Incidents Management with SmartReport

Training Incidents Management with SmartReport

DE-203 – Manage incidents of its information system with SmartReport

SmartReport is a monitoring appliance of IP infrastructure based on an open source solution.

It facilitates and improves the infrastructure operation. It based on three functional blocks: performance management, incident management and reporting of activity.

Affected Software: SmartReport client and server

This training provides the necessary skills to develop strategies for managing incidents of an Information System and their integration using SmartReport. Trainees discover how to select and deploy the good functioning tests for an equipment or service, identify indicators of availability, create alerts and intercept external events such as SNMP traps.

Download the plan in PDF